FAQ

Q1: Are you a factory‑direct supplier or trading company?

A: We are factory‑direct source for building‑related products with strict in‑house QC and global service. We integrate multiple production lines under one roof, supporting wholesale, project bulk orders and custom‑tailored solutions for worldwide clients.

Q2: Can you provide OEM & ODM custom service?

A: Yes. Customization covers dimensions, colors, surface finishes, technical parameters, logos and packaging. Send us your drawings, project specifications or sample references, and our technical team will evaluate feasibility and offer proposals.

Q3: What international standards can your products comply with?

A: Our items can match GB, ASTM, DIN, CE, ISO and other international norms. Third‑party inspection such as SGS/BV is acceptable upon client’s request. We provide test reports and relevant documentation for your local project compliance.

Q4: Can I get samples before bulk order?

A: Samples are available. Sample cost and freight will be on buyer’s side; sample cost can be refunded when you place formal bulk orders.

Q1: What is thermal‑break aluminum window?

A: Thermal‑break windows adopt aluminum profiles with built‑in insulating barrier (polyamide thermal break strip). It blocks heat transfer through metal frames, reduces energy consumption, improves thermal insulation both in winter and summer, and delivers slim‑profile luxury appearance.

Q2: What glass options are available for your doors & windows?

A: We support tempered glass, double glazing, Low‑E glass, laminated safety glass etc. Configurations can be adjusted according to local climate, wind‑load and energy‑saving requirements of your project.

Q1: What products are included in your aluminum outdoor construction range?

A: We supply flipping pergola, telescopic‑blind pavilions, full‑cassette awnings and mobile housing solutions. Beyond finished goods, we deliver bespoke integrated solutions including design, production, installation guidance and maintenance suggestions for residential and commercial projects.

Q2: Can pergola sizes and colors be customized?

A: Yes. Dimensions, RAL color codes, add‑on functions such as LED light, wind‑rain sensors can be customized to fit your site conditions.

Q1: What does your green‑energy integrated solution cover?

A: We provide complete PV & energy‑storage systems including solar panels, storage batteries and inverters. Suitable for industrial parks, commercial buildings and off‑grid projects. Custom‑system design and full‑set equipment export are available for global buyers.

Q2: Do you offer system design service for solar‑storage projects?

A: Yes. Please share your site location, power demand and grid‑connection condition, our team will work out matched system configuration for you.

Q11: What are the advantages of your light‑steel prefabricated buildings?

A: Light‑steel buildings adopt galvanized steel framing system. Features: lightweight but high strength, factory pre‑fabrication, precise dimension, fast on‑site assembly, durable long‑term structural performance. Widely applied for residential and commercial projects.

Q12: What insulation materials do you supply?

A: Our thermal‑insulation portfolio includes rock wool board, glass wool board and rigid insulation panels for exterior wall applications.

Q1: What about your silicone structural sealant?

A: We supply low‑VOC silicone structural sealant for building facade & glazing bonding scenarios.

Q2: What types of industrial fasteners do you produce?

A: We manufacture bolts, nuts, screws, washers, rivets in carbon steel and stainless steel. Products comply with GB, ASTM, DIN, CE, ISO standards, widely used in machinery, construction and new‑energy projects. Bulk export and custom‑made service are supported.

Q1: What is your solid‑wood furniture range?

A: Our solid‑wood furniture inherits traditional Chinese aesthetics with minimalist elegant lines. Products cover tea‑room sets, tables, chairs and storage cabinets. Custom sizes are available for oriental‑style interior‑project export worldwide.

Q1: What is your typical production lead‑time?

A: Standard stock items: 7‑15 working days after deposit receipt. Custom‑made/project‑based orders: 25‑40 working days based on complexity and order volume. We will confirm exact timeline at order confirmation.

Q2: What shipping terms do you support?

A: Sea freight (FCL/LCL) for bulk cargo; air freight or international express for samples & small urgent parcels. We can work with your nominated freight forwarder. Common trade terms: FOB, CFR, CIF.

Q3: What payment terms are available?

A: Mainly T/T: partial deposit upon order confirmation, balance paid before shipment. Special terms can be discussed for large‑volume long‑term project orders.